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Frequently Asked Questions

The Lincolnshire's Lancaster Association is a Registered Charity that holds a unique position as the support group for the Battle of Britain Memorial Flight. The Association was formed from the Lincolnshire Lancaster Committee, which was a small group of people who came togehter when the Lancaster was moved from RAF Waddington to RAF Coltishall in 1973.

The original aims of the Committee were to ensure that the Bomber would return to Lincolnshire and that a Lancaster would remain in the county for ever as a memorial to the many aircrew who lost their lives whilst based here during World War II.

General Questions

Find our general questions asked about the association and find them here below answered, if your question is still not answered feel free to use the contact us form!

Is the LLA the same as the Battle of Britain Memorial Flight?

The Battle of Britian Memorial Flight (also know as the BBMF or the Memorial Flight) is a separate body, but profits from both clubs help to support the BBMF. The Lincolnshire's Lancaster Association is a registered charity that supports the BBMF in funds for projects or requests.

What will I get if I become a member?

When you join the association, you’ll receive a membership card. You can use this card to claim a free tour of the Battle of Britain Memorial Flight’s aircraft hangar.

You will also receive a regular Club magazine and a monthly email newsletter, learning more about the Lancaster and other aircrafts or even famous operations launched by bomber and fighter command.

On top of these benefits, you will be actively supporting the BBMF. Profits raised by the association are put towards projects that are beyond the scope of the Flight’s MOD funding.

There is an alternative and you can now get a Membership Gift Pack for new members only!

How do I make a donation to the Association?

We gratefully accept donations via cheque or cash at one of our events. To make a donation, please send your cheque made payable to 'Lincolnshire's Lancaster Association' to:

Lincolnshire's Lancaster Association
Unti 4, Wavell Drive,
Lincoln, LN3 4PL

Please write 'donation' on the back of your cheque and remember to send us your address so we can write back and say thank you!

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Membership Questions

Find our membership questions asked and find them here below answered, if your question is still not answered feel free to contact membership@lancasterassociation.co.uk

How much does it cost to join Lincolnshire's Lancaster Association?

Membership of the Association costs £17 per year for UK members and £25 per year for overseas members. When you join the Association you will receive two copies of our journal 'Memorial Flight' per year, FREE access to the BBMF hangar at RAF Coningsby and the chance to attend our annual Members Day with The Flight. We also offer other exclusive benefits for members throughout the year.

What payment methods do you accept?

You can pay in a numerous of ways such as PayPal which is our preferred payment method, other alternatives you can use are cash, cheques or debit card. Unfortunately, we are no longer accepting Standing Orders as a method of payment.

My membership has lapsed, how do I renew?

You can renew your membership by logging into the Members Area of the website and updating your payment details. If you use offline options like cash, cheques or debit card then please send them to: Memberships, Unit 4, Wavell Drive, Lincoln, LN3 4PL.

Why have you stopped accepting Standing Orders?

Over a long period of time discussing about the current situation surrounding Standing Orders, it has been decided to stop these payments as it requires volunteers times to be taken up to manually find members information and add it to the system which is resulting in memberships being missed, delayed or underpaying.

I have lost my membership card, what do I do?

Please contact us by emailing membership@lancasterassociation.co.uk with your membership number (if known), if you don't know your number then please email your name and address and a replacement will be sent.

I haven't received my journal, what can I do?

If you have missed a journal as part of your subscription, we will send one out to you at no cost to yourself. Email us at membership@lancasterassociation.co.uk

How do I register for an account?

Please click on the link here to register for an account and to be able to access the members area of the website. Please note in order to register you need to be a paid member to access this area.

I have forgotten my password, what can I do?

Please click on the link here to reset your username and/or password.

I want to pay for another members subscription, how do I do that?

If the other person is not yet a member, please create a new membership account by going to the Become a Member page and choose to fill a form.

If the other person is a member, please send either cash, cheque or card details to Memberships, Unit 4, Wavell Drive, Lincoln, LN3 4PL with their membership number.

Who do I talk to if a relative who is a member has passed away?

We understand that this is a difficult time for your family and we do not wish to cause undue stress or anxiety by contacting a family member who has passed away. Please contact us at membership@lancasterassociation.co.uk informing us the membership details and we can either cancel the membership or transfer the membership into a different persons name just provide us the details for the person to take over the membership and we will confirm once this has been completed for you.

 

Shop Questions

Find below our questions and answeres to the shop, please feel free to read the Terms and Conditions or Delivery Policy for a detailed explanation on rights and privelages etc.

What methods of payment do you accept?

We accept payment through PayPal. Through PayPal we accept all major types of Debit and Credit Cards. You do not need to be registered with PayPal as they can process payments for you as a guest.

For existing members who do not have internet access we will continue to accept traditional methods of payment. However we would encourage all members who have access to the internet to manage their membership through this site in future, as it will help reduce the workload on the charities volunteers.

Will the watermark on the image appear on my final product?

No. Watermarks are only on images for illustrative purposes only and to protect copyright. Your final product will not have the watermark on.

How long will my order take to arrive?

We aim to ship all orders within 7 working days when payment has been made by electronic means such as PayPal or Credit Card.Cheques will be required to clear before goods are shipped, so please allow up to 21 days to receive your purchases from us receiving your order. Clothing items are made to order and will require 4 weeks for delivery. No liability will be accepted for loss or damage by the postal authorities once the goods have been dispatched.

What do I do if I am not happy with my order?

We want you to be 100% happy with your purchase. Customers are entitled to return any item which is not to their full satisfaction within 7 days of receipt, 10 days for overseas orders, giving a reason for the return. A replacement item or full refund will be issued, as long as the goods are returned in the same condition as when they were shipped.

How do I return an item to you?

If you need to return an item to us, please send it to:

Lincolnshire's Lancaster Association
Unit 4, Wavell Drive
Lincoln LN3 4PL